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how much do live chat agents get paid

Whether you are thinking about becoming a live chat agent or have already decided to do so, you might be wondering how much you can expect to make. There are so many different factors that determine how much you will be paid. Here is some information that you can use to help you make a good decision about your options.

Amazon

Using live chat to interact with an agent is an efficient way to resolve a customer’s issue. A live chat agent can be available to answer questions from customers 24 hours a day. The company also offers a phone number, as well as an online knowledge base. In fact, the company has been known to offer jobs to students and recent graduates.

Depending on your job position, you could work as many as 60 hours a week. You’ll also be required to work during peak seasons. During this time, you’ll be required to handle more calls and provide better customer service.

The job is also considered a remote job, which means you can work from home. The pay is typically $10 to $13 an hour, but you may earn more.

To qualify for this job, you’ll need to have a high school diploma and have basic computer skills. You’ll also need a high-speed internet connection. You’ll also need a quiet workspace free from distractions. You’ll also need a computer, an external keyboard, and two monitors.

To be a successful Amazon live chat operator, you’ll need to have excellent multitasking skills and the ability to multi-task well. You’ll also need to be available during Amazon customer service hours. You may be required to pass an assessment test to qualify for the position.

You’ll also need to be available for at least 10 hours per week. Most positions require you to work two to five hours per day. You’ll also need to be available for holidays and weekends.

Groupon

Whether you are an existing business or just getting started, Groupon can help you attract new customers. It offers a variety of discounts on services and goods from local businesses. In addition to that, you can also return items you purchase.

As Groupon continues to expand and improve its offerings, its revenue model has undergone some changes. For example, the old model was where Groupon sold vouchers for discounts to local businesses. Its new model allows merchants to sell directly to Groupon customers.

There are also new features that make it easier for businesses to promote their products and services. In addition, Groupon has boosted its search capabilities.

The company is redefining small business marketing. Its goal is to become the top destination for small businesses in need of new marketing. The company also aims to change the way local businesses are viewed by consumers.

Its new platform features a self-service platform that lets businesses post offers on their own. The company also has a regional office in Asia, Africa, and Latin America. It also has a large staff of 3,500 employees.

Groupon’s new platform has also made it easier for small businesses to reduce costs. For example, Groupon now sells vouchers that offer a deep discount on local services. This allows businesses to create a winning deal structure.

Groupon has also expanded its reporting capabilities beyond spreadsheets. For example, the company is now able to provide data insights into local trends.

ModSquad

Whether you are looking for a work from home job or a side-income source, ModSquad can be a good place to start. The company hires freelancers from around the world for customer support and moderation. They use a network of over 10,000 “mods” to help customers engage online.

The company has a number of clients, including Warner Bros., Showtime, the NFL, the US State Department, the Electronic Arts, and Harper Collins. The company has operations centers in Costa Rica, Austin, and Sacramento. The average pay for a ModSquad employee is around $26,000 a year, with a starting pay of around $13 an hour.

ModSquad employees can work on a variety of projects, including customer community forums and Apple’s support app. They also moderate web forums and message boards. They monitor incoming chats and emails and work with the company’s real-time operations team to make sure the company maintains a strong online presence.

ModSquad offers flexible schedules and pay based on the type of work the contractor is doing. Depending on the project, contractors can earn anywhere from $10 to $11 an hour. The company doesn’t pay overtime wages. They pay contractors monthly through PayPal.

To get started, you will need a computer and a reliable high-speed internet connection. You will also need to have a dedicated work space. You must have skills that are related to the field you are applying for. You will need to provide your contact information and a cover letter. The application process takes about three days and ModSquad will contact you within 72 hours.

ECS Virtual Support

Getting paid to chat online can be a good source of extra income. These jobs are ideal for those who have some prior customer service experience and are interested in earning money from the comfort of their own home. Some positions offer equipment such as a computer with webcam and a reliable internet connection.

ECS Virtual Support is a well-established company that has been around for over twenty years. It connects customer service agents to leading industry clients and provides a good support system for at-home workers. They are looking for agents who can work twenty to twenty-five hours a week. They also offer bonus opportunities and paid holidays.

In addition to chat support, Arise also offers telephonic support and voice support jobs. Arise provides its employees with industry-standard hourly pay. It is an online company that specializes in customer service and provides flexible work hours. The company has a large network of employees in more than fifty countries.

Applicants must have excellent communication and customer service skills, a computer, and a high-speed internet connection. They must also have a minimum typing speed of 65 words per minute. They are also required to pass a criminal background check and a credit check. They can apply for several jobs with a single click.

Applicants for Concentrix customer support positions must have one year of customer service experience, excellent knowledge of Apple products, and good communication skills. They may also choose to receive paid training.

MalibuOperators

Among the myriad web based companies in the virtual world, MalibuOperators live chat agents have a lot of perks to boast of. Among these are the ol’ school likes, a nice office setting and the oh so glam freebies. As for pay, a Malibu based agent can expect to earn a smack dab top dollar for their efforts, and a couple hundred to boot. Unlike its larger than life competitors, a Malibu based agent gets to work on their own schedule, in their own time. On top of that, there is also a hefty bonus pool, if you are lucky enough to get lucky. As a Malibu operator, you are likely to be a part of the Malibu family for the foreseeable future. With that said, a Malibu based agent is likely to be in the neighborhood of $22 to $25 a month for a year long contract.

The Chat Shop

Whether you are looking for a work at home job, or a customer service job, online chat positions can be a good option. But, you must know how to handle different call types. You must also be able to adapt quickly to chat conversations. You must be able to multitask in high pressure situations.

The Chat Shop is a UK-based company that provides live chat support for customer service. They work with companies across various industries, including automobile dealerships and tourism. They help improve customer service and increase conversion rates. They also offer a suite of consulting services.

The Chat Shop hires independent contractors and pays them on a per-hour basis. Agents are paid $10 an hour, and they can work between twenty to forty hours a week. The company also provides training.

The Chat Shop is looking for applicants with great customer service skills, as well as a strong technical background. The company requires applicants to be native English speakers, and they must have a strong, reliable internet connection. The company also requires agents to have a typing speed of 80 words per minute. A typing speed test is available online.

The Chat Shop also requires agents to pass a reference check and complete a skills assessment. The application process should take about fifteen minutes. A resume and cover letter are also required.

The Chat Shop is hiring work at home Chat Agents. The company is seeking people to represent a variety of clients. Some agents may be assisting customers and others may be selling services.

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